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Frequently Asked Questions

Troubleshooting USB Products

 

Q: Nothing happens when KurtUSB devices are plugged in for the first time.

A:

  • Check KurtUSB Base AC power cord
  • Insure proper insertion of USB cable in computer
  • Check proper connection between units
  • Verify USB ports are enabled in system BIOS (see computer documentation)
  • Verify USB ports are enabled in operating system. For Windows 98, go to Control Panel - System - Device Manager - Universal Serial Bus Controller and check proper configuration of USB controller and root hub

 

For further assistance please contact Kurt Electronics technical support at or check www.kurtelectronics.com for updated troubleshooting information, software updates and other problem fixes.

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2 x Solid State Air Conditioner
2 x Hanging ICS Mounting Kit with Keyboard Tray
2 x Keyboard
2 x Isolation Transformer
2 x Clear Plastic Keyboard Cover
2 x Side Frame ICS Mounting Kit
2 x PAG 1.0 +/- 1.0mm pneumatic
2 x AGZ.5 +/- .5mm, Short body
2 x PAG2.5 +/- 2.5mm pneumatic
2 x KurtSPC Premium
2 x KurtSPC User Manual
2 x Kurt Hardware and Software Solutions Package
2 x AG 5.0 +/- 5.0mm, Spring
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2 x PAG 5.0+/- 5.0mm pneumatic
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2 x Kurt Hardware and Software Solutions Package
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